Mar 7, 2018
(LOUISVILLE, Ky.) – Not long ago, scammers used traditional calls and mail to our homes to make contact with unsuspecting consumers in an effort to carry out their crimes, but as technology has advanced, scammers have too. From dialing our smart phones, to texting, emailing and employing social media, scammers have just as many tools at their disposal as we have ways to communicate. That’s why it’s more important than ever that consumers educate themselves.
As part of National Consumer Protection Week, Louisville Gas and Electric Company and Kentucky Utilities Company are reminding customers of tips to help them identify scams and avoid falling prey to potential perpetrators. The utilities’ efforts come in partnership with those of fellow members of Utilities United Against Scams – a collaborative made up of more than 100 natural gas, electric and water utility companies across the country and Canada. Members of the group work across the utility industry and with regulators, law enforcement and other telecommunications partners to help stop scams targeting utility customers.
Signs of Potential Scam Activity:
LG&E and KU work with law enforcement investigating these types of crimes, and offer the following SAFE advice to residential and business customers:
The Federal Trade Commission website also offers helpful tips for protecting personal information.
Visit utilitiesunited.org for more information and tips about how consumers can protect themselves from scams.
Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve nearly 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 324,000 natural gas and 407,000 electric customers in Louisville and 16 surrounding counties. KU serves 549,000 customers in 77 Kentucky counties and five counties in Virginia. More information is available at www.lge-ku.com and www.pplweb.com.