Electric Service Restored to 355,000 PPL Electric Utilities Customers In First Full Day of Recovery from Isabel
PRNewswire
ALLENTOWN, Pa.

An update on the progress of restoring electricity to customers affected by Isabel.

  Situation:                  In the first full day of recovery work from
                              the worst storm in PPL's history, company
                              crews and contractors restored power to
                              355,000 customers across the 29-county service
                              area of eastern and central Pennsylvania.

                              Isabel's tropical storm-force winds in
                              Pennsylvania left more than 450,000 customers
                              of PPL Electric Utilities without power. It
                              affected more than a third of the company's
                              1.3 million customers. In a region from North
                              Carolina to Pennsylvania, 5.8 million
                              customers were without electric service in
                              Isabel's wake.

                              PPL Electric Utilities storm emergency team,
                              which includes line crews backed by damage
                              assessors and technical, logistical and
                              administrative support personnel, has
                              completed more than 900 repair jobs and
                              restored service to nearly 75 percent of
                              customers who have experienced power outages
                              because of Isabel.

                              More than 1,400 people are working on the
                              recovery effort around the clock. Today, they
                              will be joined by line crews from New York,
                              several New England states, Canada and the
                              Midwest.

  Customers Restored:         355,000 as of 4 a.m. EDT Saturday (9/20)

  Customers Without Power:    125,000 as of 4 a.m. EDT Saturday (9/20)

  Affected Areas:             The entire 29-county service area of PPL
                              Electric Utilities in eastern and central
                              Pennsylvania has been affected.

  Number of Repairs Pending:  About 3,000. Outage calls continued to come in
                              throughout the day Friday.

  Cause of Outages:           Tropical storm-force winds causing trees and
                              tree limbs to fall.

  Est. Restoration Time:      PPL Electric Utilities expects to have the
                              majority of the currently affected customers
                              without service restored by late Sunday, but
                              it could take until early next week to
                              complete all of the service restoration.
                              Restoration efforts now include about 450 line
                              crews -- nearly double the company's normal
                              complement of about 240 crews.

  Additional Information:     Outage figures are updated continuously on
                              PPL's news media Web site:
                              www.pplnewsroom.com. The Web site also lists
                              contact information for each part of the
                              company's service area.

                              Customers should call PPL Electric Utilities'
                              toll free number, 800-342-5775 (800-DIAL PPL)
                              to report outages, fallen wires or special
                              needs. Additional customer service
                              representatives are on duty Saturday (9/20) to
                              help. The company also has assembled people to
                              make calls to customers who are without power
                              for more than a day.

                              Ice and water will be available again on
                              Saturday for customers without power. PPL
                              Electric Utilities has arranged for about 120
                              stores across its service area to provide ice
                              and water at no charge to customers. For the
                              locations nearest to their homes, customers
                              can call the toll-free service number shown
                              above.

NOTES TO EDITORS: During storm emergencies, reporters can view updated
PPL Electric Utilities storm information by visiting our news Web site at
www.pplnewsroom.com. The StormOutage feature provides system-wide and regional
information.

SOURCE: PPL Corporation

CONTACT: George Lewis of PPL Corporation, +1-610-774-5997, or fax:
+1-610-774-5281

Web site: http://www.pplweb.com/
http://www.pplnewsroom.com/

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